Ai Smart Hub
xxxxxxxxxxxxxxx
xxxxxxxxxxxxxxx
Home | Privacy | Terms
© 2026 My Town UK. All rights reserved.
PRIVACY & COOKIE POLICY – MY TOWN UKLast updated: November 2026Who We Are (Data Controller)
MyTown UK is operated by Trevor Angel, registered as an independent Data Controller with the UK Information Commissioner's Office (ICO Registration Reference: ZC133185).
Contact email: [email protected] (replace with your chosen email address)
Website: https://mytownuk.co.ukWhat Information We Collect
We process two types of information depending on how you interact with MyTown UK:Business Clients: If you sign up for an AI Desk page, we collect your name, business name, business address, telephone numbers, email address, trade accreditations, and payment details (processed securely via Stripe or our payment provider) in order to set up, host, and manage your subscription.Website Visitors: When you browse our main directory or any local business subdomain (*.mytownuk.co.uk), we collect basic technical and usage data such as page views, referring search engines (e.g., Google, Bing, ChatGPT), browser type, and anonymous counts of clicks on call or WhatsApp buttons.Call Routing (Where Enabled): Where a dedicated virtual tracking number is active on a local business page, call connection times and call durations are processed by our UK telecoms carrier strictly to forward the enquiry to the listed business and provide anonymised call volume totals. Calls are not recorded unless explicitly stated on the page.Lawful Basis for Processing (UK GDPR)
Contractual Necessity (Article 6(1)(b)): To build, host, bill, and maintain subscribed business pages.
Consent (Article 6(1)(a)): To place non-essential analytics cookies on visitor devices when accepted via our cookie banner.
Legitimate Interests (Article 6(1)(f)): To keep our websites secure, monitor uptime, and prevent technical abuse.How We Use Cookies & Storage Technologies
Like most websites, we use small text files ("cookies") and browser storage ("localStorage") to ensure our pages work properly and to understand how visitors use them. Under UK privacy law (PECR), we group these into two categories:Strictly Necessary & Functional Storage (No Consent Required)
These are essential for the website to operate securely and remember your privacy preferences:mytownukcookieconsent (Browser localStorage): Remembers whether you clicked "Accept" or "Decline" on our cookie banner so we do not ask you on every page visit. Duration: Persistent until cleared in your browser.Hosting & Security Cookies (Carrd / Cloudflare): Essential network routing and security tokens used to deliver the webpage safely and prevent automated attacks. Duration: Session / up to 24 hours.Analytics & Performance Cookies (Optional – Consent Based)
If you click "Accept" on our cookie banner, we may use simple analytics tools to count visitor numbers, see which search engines or AI platforms refer traffic, and measure clicks on contact buttons so we can improve our local business pages. We do not use advertising cookies, remarketing pixels, or cross-site tracking to build marketing profiles.How to Control or Withdraw Cookie Consent
You are in full control of non-essential cookies:Cookie Banner: You can click "Decline" on our banner when you first visit, and no optional analytics cookies will be set.Changing Your Mind: To reset your choice at any time, clear your browser's site data/cookies for mytownuk.co.uk and refresh the page to bring the banner back, or block cookies directly through your browser settings (Chrome, Safari, Edge, Firefox).Who We Share Data With & Retention
We never sell personal data to third parties. Information is shared only with trusted infrastructure providers necessary to run the service (such as website hosting, analytics, payment processors, and UK telecoms routing providers) under UK GDPR-compliant agreements.Client billing and invoice records are kept for 6 years to comply with HMRC tax rules.Aggregated website visit statistics are retained only for ongoing service reporting.Your Data Protection Rights
Under UK GDPR, you have the right to request access to, correction of, or deletion of personal data we hold about you, as well as the right to object to processing or withdraw consent at any time. To exercise these rights, email us at the address in Section 1. You also have the right to lodge a complaint with the UK Information Commissioner's Office at ico.org.uk.
Home | Privacy | Terms
© 2026 My Town UK. All rights reserved.
MY TOWN UK – SERVICE TERMS & CONDITIONSService Overview
MyTown UK ("we", "us", "our") provides hosted, AI- and search-optimised local business response pages ("AI Desks") operating on dedicated subdomains of mytownuk.co.uk, together with optional call-routing and lead-attribution services ("the Service").Fees & Payment
Initial Setup Fee: A one-off non-refundable setup fee of £195 is payable prior to page creation and deployment. This covers competitor gap research, FAQ copywriting, structured schema engineering, and initial search engine indexing submission.
Monthly Subscription: An ongoing hosting, maintenance, and lead-routing fee of £39 per month, billed monthly in advance starting 30 days after initial setup or upon launch as agreed at checkout.No Long-Term Contract & Cancellation
There is no minimum term or lock-in contract. You may cancel your monthly subscription at any time with immediate effect prior to your next monthly billing date by emailing us or cancelling via your billing portal. No partial refunds are issued for unused days within an already-billed monthly cycle.Effect of Cancellation & Asset Ownership
All subdomains (*.mytownuk.co.uk), page templates, structured schema code, and virtual tracking telephone numbers remain the exclusive intellectual property and digital assets of MyTown UK. Upon cancellation or non-payment of the £39 monthly fee, your dedicated page and any associated call-routing numbers will be switched off and deactivated. MyTown UK reserves the right to unpublish the page or reassign the subdomain and routing infrastructure.Search & AI Visibility Disclaimer
While we engineer your page to maximise eligibility and citation across generative AI search platforms (including ChatGPT, Google AI Overviews, Copilot, and Perplexity) and traditional search indexes, third-party AI algorithms are probabilistic. We do not guarantee specific ranking positions or a fixed volume of customer enquiries.Client Accuracy & Credentials
You warrant that all business details, pricing policies, insurance figures, and regulatory accreditations (such as Gas Safe, NICEIC, or FCA numbers) supplied to us are accurate, lawful, and current. You agree to notify us promptly if any regulatory status changes.Limitation of Liability
MyTown UK acts solely as a digital information and lead-routing service. We are not a party to any contract formed between you and an end customer, and our total liability under these terms shall not exceed the total fees paid by you in the preceding three (3) months.
Home | Privacy | Terms
© 2026 My Town UK. All rights reserved.